About Medcorp
Professional pharmacy support built around access, trust and service
Medcorp Pharmacy is a Zambian-owned pharmacy and medical supply company. We serve individuals, businesses and institutions in Zambia with medicines, healthcare products and responsive sourcing support, backed by a qualified pharmacy team.
The company
Built to support individuals and organisations
Medcorp Pharmacy operates from Light Industrial Area in Kitwe and supports retail, corporate and institutional customers with medicines, healthcare products and supply coordination. Retail customers are served across the counter, while procurement teams deal with the same staff on written specifications and scheduled supply.
The emphasis is on a clear answer. Where an item is held, we confirm it. Where it must be sourced, we say so and give a realistic position once suppliers respond.
Retail pharmacy support
A staffed counter in the Light Industrial Area where prescriptions, everyday medicines and health advice are handled in person.
Pharmaceutical and healthcare supply
Medicines, consumables and healthcare products held or ordered against confirmed customer requirements.
Corporate and institutional supply
Quotation, procurement and scheduled supply for mines, health facilities, government bodies and NGOs.
Medicine sourcing assistance
Supplier enquiries for items affected by shortages, specialised handling or limited local distribution.
Our premises
Our pharmacy and operating location
Our premises serve both walk-in retail customers and procurement teams from businesses and institutions, with a single team handling counter sales and larger scheduled orders from the same site.
- Plot 123D, Corner of Blantyre Road and Langashe Road, Light Industrial Area, Kitwe, Zambia
- Monday to Saturday, 08:00 – 17:00
What guides the business
Purpose
To improve access to trusted medicines, healthcare products and professional pharmacy support.
Vision
To be a trusted pharmacy and medical supply partner recognised for professionalism, responsiveness and responsible service.
Mission
To provide individuals and organisations with reliable access to medicines, healthcare products and tailored supply support delivered with professionalism, care and effective communication.
Core values
The standards our team is held to
These are working commitments rather than slogans. They determine how enquiries are answered, how records are kept and how customers are treated at the counter.
- 01
Integrity
Honest advice on what is available and what is realistic.
- 02
Professionalism
Trained staff and disciplined pharmacy practice.
- 03
Customer care
Attentive service for walk-in and corporate customers alike.
- 04
Confidentiality
Health information handled privately and respectfully.
- 05
Accessibility
Clear routes to reach us by phone, WhatsApp, email or in person.
- 06
Accountability
Commitments tracked through to completion.
Quality and compliance
Controlled processes behind every product supplied
Medcorp operates within the Zambian regulatory framework for pharmacies and medicines. Registration and licensing documentation is provided on request to organisations that require it for procurement records.
Current regulatory documentation can be requested directly from our team.
Standard operating procedures
Documented routines govern receiving, dispensing, record keeping and enquiry handling, and are reviewed as the business changes.
Appropriate storage
Products are held in conditions suited to their storage requirements and rotated by expiry date.
Responsible sourcing
Supply is arranged through established, verifiable suppliers with documentation retained.
Customer confidentiality
Prescriptions and personal information are restricted to authorised staff only.
Who we support
One pharmacy, two very different customer conversations
A parent collecting a prescription and a mine procurement officer placing a scheduled consumables order are served by the same team, with the level of documentation each requires.
- Individuals and families
- Companies and industrial organisations
- Hospitals and clinics
- Pharmacies and resellers
- Government institutions
- NGOs and development organisations
- Schools and universities
- Research organisations
Talk to our pharmacy team
Work with a pharmacy partner you can reach
Speak with the Medcorp team about medicine availability, product sourcing or a corporate supply requirement.